Roland Preston-CrowdStrike and Delta fight over who’s to blame for the airline canceling thousands of flights

2025-05-08 02:35:27source:Ethermac Exchangecategory:Markets

Cybersecurity software company CrowdStrike is Roland Prestondisputing Delta Air Lines over who is to blame for damage that the airline suffered after a global technology outage.

Delta’s CEO has threatened to sue CrowdStrike for what he said was $500 million in lost revenue and extra costs related to thousands of canceled flights.

A lawyer for CrowdStrike says, however, that the company’s liability should be less than $10 million.

Michael Carlinsky said in a letter Sunday to Delta lawyer David Boies that the airline’s threatened lawsuit “has contributed to a misleading narrative that CrowdStrike is responsible for Delta’s IT decisions and response to the outage.”

The CrowdStrike lawyer questioned why other airlines recovered from the outage much more quickly. He said the software company took responsibility for its actions “while Delta did not.”

A faulty software update from CrowdStrike to more than 8 million computers using Microsoft Windows disrupted airlines, banks, retailers and other businesses on July 19.

Delta CEO Ed Bastian raised the threat of a lawsuit last week on CNBC. He said Delta was more dependent on Microsoft Windows than other airlines. The Atlanta-based airline hired Boies’ law firm to handle the matter.

RELATED COVERAGE Delta CEO says airline is facing $500 million in costs from global tech outageDelta CEO, in Paris for the Olympics, says outage-related cancellations should end ThursdayMost airlines except one are recovering from the CrowdStrike tech outage. The feds have noticed

Bastian said CrowdStrike did not offer to help Delta beyond offering free consulting advice. CrowdStrike said its CEO, George Kurtz, personally contacted Bastian to offer help, but got no response.

The U.S. Department of Transportation is investigating why Delta took longer to recover than other airlines. Transportation Secretary Pete Buttigieg said his department would also look into complaints about Delta’s customer service, including long waits for help and reports that unaccompanied minors were stranded at airports.

More:Markets

Recommend

Trump is giving automakers a break on tariffs

President Trump has decided to give automakers a break on some of his tariffs, the latest retreat fr

Big Ten outpaced SEC with $880 million in revenue for 2023 fiscal year with most schools getting $60.5 million

The Big Ten Conference had nearly $880 million in total revenue and distributed about $60.5 million

Amal Clooney is one of the legal experts who recommended war crimes charges in Israel-Hamas war

Amal Clooney is one of the legal experts who recommended that the chief prosecutor of the world’s to